Shipping policy
Customer Care and Shipping
If you would like to speak with someone at Hey Good Looking you can contact us:
Monday - Friday, 9am - 5pm Eastern Standard
212-580-0281
Please leave a message and someone will get back to you within 24 hours.
Or if you prefer email you can contact us:
We check our messages daily and our goal is to respond within 24 hours Monday-Friday. If you did not hear from us, please check your spam or promotions folder in case our email did not get to your inbox.
INTERNATIONAL ORDERS - CUSTOM DUTIES AND TAXES
Free Shipping For International Orders Over $500
It is our pleasure to ship to our international customers, please note that shipping charges outside the US do not include taxes or duties, as they are the responsibility of the recipient. This includes but is not limited to any customs duties, foreign taxes or other fees that his/her country may impose to take delivery of the order.
WE DO NOT ACCEPT INTERNATIONAL RETURNS AT THIS TIME
The tracking code will be emailed to you after your purchase ships. Please note, we cannot ship to PO Boxes. Most orders are processed within 48 hours.
We currently ship within the United States and worldwide. International orders subject to further fees. See international shipping rates listed below.
It is our pleasure to ship to our international customers, please note that shipping charges outside the US do not include taxes or duties, as they are the responsibility of the recipient. This includes but is not limited to any customs duties, foreign taxes or other fees that his/her country may impose to take delivery of the order. International shipping rates are generally as follows. Rates vary based on carrier rates.
Free Standard US Shipping (5-7 business days) excluding Alaska Hawaii and Puerto Rico. Hawaii shipping is $25. Next Day Air is $29.99. Orders must be placed Monday-Thursday by 10:00 AM ET for express delivery.
- Canada: $20
- Mexico: $49
- Europe: $49
- Asia: $49
- Russia: $69
- Australia $49
- Select other countries: $99